Ixora DC Platform Users Cookie Policy Last updated: 13-05-2025
Welcome to Ixora DC. These Terms and Conditions govern your use of our website, products, and services. By accessing or using any part of our site or services, you agree to be legally bound by these terms. If you do not agree, you must not use our services.
1. Introduction
Ixora DC is a Tier 3-ready data center offering secure and scalable infrastructure services including co-location, rack space rental, cloud hosting, disaster recovery, and network solutions. These terms apply to all users, clients, and visitors who access or use our services in any capacity.
2. Use of Services
Ixora DC is a Tier 3-ready data center offering secure and scalable infrastructure services including co-location, rack space rental, cloud hosting, disaster recovery, and network solutions. These terms apply to all users, clients, and visitors who access or use our services in any capacity.
By using our services, you agree to:
- Provide accurate and complete information as required
- Use our infrastructure only for lawful and authorized purposes
- Not interfere with, damage, or disrupt any part of the services or systems
- Maintain the confidentiality of your account credentials
Misuse of services, including hacking, phishing, spamming, and illegal hosting, will result in immediate suspension or termination of access.
3. Co-location & Rack Space
Clients leasing rack space or co-location services at Ixora DC must:
By using our services, you agree to:
- Provide accurate and complete information as required
- Avoid placing hazardous, illegal, or non-compliant equipment
- Maintain insurance for their own hardware
- Ensure proper labeling and identification of installed equipment
Ixora DC retains the right to inspect and audit any installations for safety and compliance reasons.
4. Data Privacy & Security
Clients leasing rack space or co-location services at Ixora DC must:
By using our services, you agree to:
- Provide accurate and complete information as required
- Avoid placing hazardous, illegal, or non-compliant equipment
- Maintain insurance for their own hardware
- Ensure proper labeling and identification of installed equipment
Ixora DC retains the right to inspect and audit any installations for safety and compliance reasons.
5. Service Level Agreement (SLA)
Ixora DC aims to deliver 99.982% uptime annually, in alignment with Tier 3 standards. However, we do not guarantee uninterrupted access due to factors like:
- Scheduled maintenance
- Emergency upgrades or repairs
- Third-party failures (power, network, etc.)
SLA credits or remedies, where applicable, will be limited as specified in the individual service agreement.
6. Billing & Payment
- All services are billed as per agreed pricing plans
- Invoices are issued monthly, quarterly, or annually, based on the contract
- Late payments may incur additional charges or service suspension
- Taxes and government levies will be charged as applicable
Ixora DC reserves the right to revise pricing with prior notice.
7. Intellectual Property
All content on this website, including logos, designs, texts, and software, is the property of Ixora DC unless stated otherwise. You may not copy, reproduce, or redistribute any material without written permission.
Ixora DC reserves the right to revise pricing with prior notice.
8. Limitation of Liability
Ixora DC shall not be liable for:
Our total liability is limited to the amount paid for the affected services during the applicable billing period.
- Loss of business, profits, or data due to service disruptions
- Security breaches resulting from customer negligence
- Downtime or performance issues beyond our control
9. Termination & Suspension
We may suspend or terminate your account or access to services at any time if:
- You breach these terms
- Payment obligations are not met
- Unlawful or harmful activity is detected
Clients may also terminate services by providing a 30-day written notice, subject to any contractual obligations.
Contact Us
For questions or concerns related to these Terms and Conditions, please contact:
Clients may also terminate services by providing a 30-day written notice, subject to any contractual obligations.